The positions primary responsibility is administrative support services to the Director of EPAI (Engineering, Planning, Asset Management and Infrastructure) and the Senior Human Resources Manager and their staff within the two divisions. This role involves confidential administrative work for the human resources team, directs/screens external requests from the public, contractors, and suppliers and effectively relays information within the City to the relevant department or individual responsible. There is a high level of customer service and professionalism required in this role due to the sensitivity of confidential information that is processed. This role provides administration support during, but not limited to staff meetings, investigations, committee meetings, collective agreement negotiations and interviews.
Roles and Responsibilities
Complete a variety of administrative tasks for the Director and HR Manager including: managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; preparing itineraries and agendas and answering directors phone.
Provide hands-on support approach, handles matters expeditiously proactively and follows-through on projects to successful completion.
Arrange meeting facilities, schedule public presentations, record and transcribe meetings, take follow-up actions and maintain a record of outstanding items.
Arrange events for EPAI and HR.
Receive inquiries related to building and development permits and direct inquiries.
Support for the Planning Group including processing new license applications, issuing licenses and issuing license renewals.