Job Order Detail

Description

Reporting to the Casino Shift Manager, under the supervision of the Slot Supervisor, this position ensures that SIGAs
slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive
entertainment experience.
Responsibilities include: Providing exceptional customer service to guests in an assigned slot section, primarily
relating to slot operations, but also responding to general inquiries. Making accurate change and paying out
jackpots. Handling basic slot maintenance and troubleshooting, as well as related guest concerns. Performing the
drop for all slot machines. Assisting with machine moves and conversions. Participating in other projects and
activities as required, to ensure the Casinos slot players have an exceptional entertainment experience.