Summary of Duties (Duties may include, but are not limited to the following):
The Rental Technician will be responsible for assisting clients identify equipment needs; equipment repair and maintenance, rig up/out of rental equipment, processing equipment returns, completing inspections and necessary equipment cleaning.
Utilizing a superior understanding of the clients needs to provide exceptional customer service to form good working relationships with clients
Have experience working on a wide variety of surface rental equipment including tanks, pumps, wellsite accommodations, etc.
Demonstrate ongoing commitment to high quality product and customer satisfaction
Look for and identify opportunities to improve processes, reduce waste and reduce company costs
Troubleshoot, solve and repair equipment in the field or ask competent coworker to assist to solve issues quickly
Assist service personnel with SOP and technical support
Participate in daily toolbox talk, weekly operations meetings and monthly safety meetings
Assist management in day to day operations in all aspects for TOR requirements, including other items not mentioned above
The Rental Technician will be responsible to take direction from the Branch Manager (Dispatch)
Required Competencies