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Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Work under pressure
- Handling heavy loads
- Standing for extended periods
Personal suitability
- Time management
- Client focus
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Ability to multitask
- Leadership
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