Job Order Detail

Description

The suitable candidate will be able to perform the following duties:
    Provide assistance to upper management in supervising and facilitating the daily operations of the store.
    Oversee the responsibilities of the Store Manager in their absence.
    Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions.
    Provide direction, guidance and instruction to all store associates as required.
    Ensure store conditions are consistently upheld to established standards.
    Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs.
    Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
    Greet and assist customers in a way that models exemplary conduct to other staff.
    Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
    Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
    Ensure that all health, safety and security regulations are adhered to and required standards are met
    Oversee and assist in inventory management.

The suitable candidate will possess the following qualifications:
    Completion of high school and College/CEGEP/vocational or technical training required
    Demonstrated service orientation required.
    Minimum of (5) years work experience in the groceries industry required.
    Minimum (2) years work experience in a supervisory role in a retail / supermarket environment required.
    High level of proficiency with Microsoft Office productivity suite.
    Strong customer service and troubleshooting skills.
    A combination of education and experience may be considered
    MUST provide a satisfactory Criminal Record Check and Vulnerable Sector check