Duties:
- Processes payments
- Manages public inquiries
- Updates utility accounts following meter reads, maintenance and changes to property ownership
- Generates and distributes utility bills and mobile home fees
- Coordinates with the Public Works Department for water meter maintenance and water shut offs
- Balances monthly utilities
- Handles general utility related inquires/comments from the public
- Acts as an alternative for processing bi-weekly payroll
- Prepares paperwork to authorize burial or internment sites be prepared
- Updates cemetery records
- Assists with monthly bank reconciliations
- Other duties as assigned
Required Qualifications
Education & Certifications
- High school diploma or equivalent
Experience
- A minimum of 1-year previous experience in a similar role
Knowledge, Skills & Abilities
- Able to effectively prioritize tasks
- Enjoys working with the public
- Diffuses tense situations quickly and with tact
- Possesses excellent interpersonal skills
- Able to work effectively with interruptions
- Highly organized with a keen attention to detail
- Operates with high ethical standards and trust
- Maintains confidentiality
- Strong working knowledge of email, Excel, PowerPoint and Word
Advanced Qualifications(Possession of these qualifications will be considered an asset)
Education & Certifications
- Office administration diploma or equivalent