Job Order Detail

Description

Join our team as a Family Program Support Supervisor!
The Family Program Support Supervisor provides direct leadership, supervision, and aid to the program, early childhood educators and administrative team within the Family Treatment Program. The Family Program Support Supervisor collaborates and communicates with the Family Treatment Program team and other internal stakeholders. The Family Program Support Supervisor manages the administrative services and early childhood education personnel. This position is responsible for organizing contracts for the Family Treatment Program; managing the filing system including filing, tracking files, and archiving; and inputting, modifying, and retrieving data from various sources.

Duties and Responsibilities

Services
* Through oversight and management, ensure adequate and trained workers are maintained and efficiently scheduled to provide emergency staffing and back up to the Family Treatment Programs.
* Ensure the assigned teams documentation in permanent records, working papers, and communications is complete and in compliance with agency standards.
* Answer and direct calls on main reception and visitor inquiries at front reception.
* Process incoming and outgoing mail.
* Coordinate and schedule appointments, meetings, and planning days.
* Complete, track, and record participant admissions and discharges.
* Prepare and maintain participant files.
* Manage participant filing system including filing, tracking files, and archiving.
* Enter and update participant information in applicable databases.
* Track and record program referrals.
* Develop, maintain, and distribute a list of reports due to the team on a monthly basis.
* Process all reports and ensure they are forwarded on to the appropriate referral agency.
* Maintain a list of all fee for service contracts and expiry dates. Distribute contracts to Finance and referral agencies.