Job Order Detail

Description

Saskatoon Auto Connection is a trusted auto dealership in Saskatoon, with 16 years of experience and a dedicated team of over 28 professionals. Our focus is on delivering exceptional auto sales, service, glass, and detailing. We are innovative, customer-focused, and passionate about doing things differentlyhonestly, transparently, and with integrity. Our mission is to help clients with their automotive needs while upholding values that the industry often lacks. We are proud to have earned the best reputation among dealerships in Saskatchewan.

Our Work Environment Includes:

A beautifully renovated, modern building with a glass exterior and glass offices.
One of the best shop spaces in the industry, bright and fully renovated with modern tools and equipment.
A team of positive, dedicated people who are proud of where they work.
Regular social events to foster team bonding.
A lively, engaging atmosphere with flexible working hours.

As an Automotive Service Advisor, you are key in providing outstanding customer service, expert advice, and efficient support. Your primary role is to assist clients and ensure they have a smooth, positive experience.

Responsibilities:

Listening & Assessment:
Listen closely to customers vehicle issues and take detailed notes to communicate effectively with technicians.

Warranty & Coverage Verification:
Verify warranty or insurance coverage and provide clear estimates for repairs.

Effective Communication:
Explain repair processes clearly, ensuring clients understand expectations and the work needed.

Collaboration & Resolution:
Work with the team to ensure quick and efficient resolutions, coordinating between customers and technicians.

Customer Service Excellence:
Build lasting relationships by addressing client concerns and ensuring satisfaction.

Skills & Qualifications:

Strong customer service skills and a friendly demeanor.
Ability to lift 25-30 lbs.