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Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and to complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs.
Job Duties
Respond and attend to guest repair requests.
Welcome and acknowledge all guests according to company standards, anticipate and address guests.
Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
Update the maintenance work order form and file them.
Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.
To be available for any emergencies and act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
To monitor fire Alarm/Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
Maintain maintenance inventory and requisition parts and supplies as needed.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Train and instruct other members of the staff through sharing of knowledge and skills.