Job Order Detail

Description

Job Opportunity: Receptionist/Customer Service Representative (CSR)

Western Litho Printers is seeking a friendly, organized, and detail-oriented individual to join our team as a Receptionist/Customer Service Representative (CSR). As the first point of contact for our clients, strong verbal English skills are essential to ensure clear, professional communication and exceptional customer experiences.

Key Responsibilities:

Greet visitors and answer incoming calls promptly and professionally.

Manage customer inquiries via phone, email, and in-person.

Process customer orders and payments, providing timely updates.

Assist with scheduling and coordinating appointments.

Maintain accurate records and update customer information in our system.

Provide administrative support to the team.

Qualifications:

Strong verbal English skills are required for clear and professional communication.

Previous experience in customer service or receptionist roles preferred.

Experience processing customer payments.

Ability to adapt to new technology and systems quickly.

Print industry knowledge is a significant asset.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to multitask and manage time effectively.

Positive attitude and a customer-focused approach.

Why Join Western Litho Printers?

Competitive compensation and benefits package.

Supportive and collaborative work environment.

Opportunities for growth and professional development.

How to Apply:
Send your resume and cover letter to kris@westernlitho.ca with the subject line "Receptionist/CSR Application - [Your Name]."

Join our team and help us deliver outstanding printing solutions with a smile!