The Northeast Regional Housing Authority is currently recruiting a full-time Tenant Relations Officer to join our team in Creighton. If you have excellent problem solving and organizational skills, can multitask, thrive in a team environment, and have a desire to provide exceptional service to tenants in the community, this position will be of interest to you!
Responsibilities:
-Process housing applications, conduct income reviews, calculate rental fees, and collect rent
-Prepare and explain leasing agreements and expectations of tenancy
-Coordinate move-in and move-out process
-Manage tenant and public inquiries
-Prepare and monitor banking statements, review financial reports and investigate discrepancies
Requirements:
-Ability to problem solve and manage conflict
-Ability to maintain confidentiality
-Strong administrative and accounting skills, with familiarity with Microsoft Office
-Exceptional client relations skills and the ability to maintain positive work relationships
Qualifications:
-Grade 12 or equivalent, with some experience in a property management environment OR an equivalent combination of education and experience
-A valid drivers license, reliable, roadworthy vehicle, and an approved Enhanced (Vulnerable Sector) criminal record check are conditions of employment
An excellent benefits package including pension and Northern Living Allowance is offered.