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Work setting
- Retail service establishment
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 5-10 people
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Analytical
- Integrity
- Positive attitude
- Proactive
- Time management
- Client focus
- Efficient interpersonal skills
- Interpersonal awareness
- Organized
- Team player
- Ability to multitask
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