Oversee and co-ordinate sales staff and cashiers
Assign duties and prepare work schedules for full-time, part-time and contract workers
Approve payments by cheque and the return of merchandise
Sell products or services to customers
Solve problems, such as customer complaints and product shortages
Maintain inventory and order merchandise
Prepare reports regarding sales volumes, product supply and human resources
Assist with areas of a companys online sales, such as scheduling workers to fulfil orders for pick up or delivery
Hire, train or arrange training of new sales staff
Conduct employee performance reviews
Address problems with an employee
Maintain the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
May perform the same duties as workers supervised
May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries