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Tasks
- Coordinate the flow of information within the team
- Direct and control daily operations
- Evaluate daily operations
- Motivate staff
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Oversee the preparation of reports
- Order office supplies and maintain inventory
- Oversee payroll administration
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Provide customer service
- Perform basic bookkeeping tasks
- Conduct performance reviews
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