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Located in our Regina head office, the successful applicant will be responsible for providing training and resource support within the administration area to ensure quality customer service delivery to all medical professionals. Develops, maintains and audits standard work for the medical accounts processes as well as maintaining the visual management board on a daily basis. Is the technical expert to internal staff and external stakeholders on a variety of issues as well as the department resource for system enhancements and the development of policy.
Qualifications
Two years successfully completed post secondary in business administration or related discipline which will include classes in Information Systems/Computer; HR; Introduction to Management and a Business Communication class OR (a completed degree in any discipline would be considered to meet the qualifications).
Plus, a minimum of 4 years successful experience demonstrating the ability to do the following:
o Demonstrated experience with taking the initiative to understand and resolve problems independently and as part of a team
o Willingness to learn and improve
o A minimum of 2 years coaching, mentoring and developing others
o A minimum of 2 years customer service, problem solving & decision making
o Processing invoices as a medical payment specialist or within the provincial health care system(understands and can relate fee codes)