The Cashier - Hardware Associate provides all point-of-sale functions, including recording and collecting for customer purchases, processing transactions (cash, credit card, debit card) using retail software, keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), reconciling records of sales with cash and credit information and making sure they balance, and performing various services for customers, such as providing information and confirming prices, all done in a prompt, friendly manner. The cashier performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.
POSITION REQUIREMENTS
Ensure customers are greeted with eye contact and a verbal acknowledgement.
Operate all point-of-sale equipment, including the cash register, with sufficient speed and accuracy.
Follow proper procedures according to store policy regarding returns and refunds.
Answer the phone promptly and take messages according to store policy.
Call when special orders come in.
Determine customers needs by asking open-ended questions and assist in locating merchandise.
Work on additional duties and assignments as assigned by management.
Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, and handling cash.
Build special displays and signage for sales, promotions, and other special events.
Maintain an awareness of all promotions and advertisements.
Uphold merchandising and store cleanliness standards.