Under the direction of the Information Manager, the successful candidate will be responsible for providing Information Technology support within the Prince Albert Police Service.
Primary responsibilities:
Provide on-site IT support and resolve technical issues/inquiries with clear and concise resolution.
Day to day installation, deployment, support, and maintenance of computers, software programs and applications.
Extraction and management of surveillance video from many disparate systems.
Travel within city limits to pick up or access surveillance systems and archive to media.
A personal vehicle may be required to perform these tasks. Compensation will be provided for fuel usage.
Actively participate with team members in management and implementation of projects.
Provide support to the Information Manager and team in the development of IT system support standards, guidelines, and policy.
Participate in on call rotation consisting of some after hours, weekends, and holidays.
Desired qualifications include:
Degree or Diploma in an IT-related field with a minimum of 3 years practical experience, or an equivalent combination of education and experience in another suitable manner or IT discipline.
Excellent troubleshooting and problem-solving capabilities
Must have knowledge of and aptitude for configuring and troubleshooting computer hardware, software, and networks.
Demonstrated thorough knowledge of current Information Technology best practices specifically in relationship to Public Safety functions.
Knowledgeable in audio/video conversion software and techniques.
Ability to maintain confidentiality.
Demonstrated ability to respond in a fast paced environment.
Strong organizational and communication skills.
A+ certification and additional Microsoft certifications is an asset.
For a full job description please visit http://citypa.ca/City-Hall/Job-Opportunities