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Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Spreadsheet
- Electronic mail
Security and safety
- Basic security clearance
- Bondable
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Physically demanding
- Repetitive tasks
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Workplace information
- On the road job
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Parking available
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