Job Order Detail

Description

The Ministry of Immigration and Career Training is an exciting workplace that recognizes and empowers its people, promotes continuous learning and improvement, and provides value for our clients.

The Career Services Branch is seeking a client-focused individual to provide support for the delivery of programs and services throughout the province with the position housed in the Saskjobs Career Services Centre in Saskatoon. Career Information Officers are skilled individuals with a strong background in career and employment services and adult training methods to help provide access to education, employment and training opportunities to a wide variety of individuals in order to increase their self-sufficiency.

Reporting to the Career Development Services Manager, your responsibilities will include providing the following services by telephone, email, virtually and in person:
- Managing calls and emails through the provincial call center phone
line;
- Interviewing clients to determine their needs and refer them to appropriate resources;
- Providing information on training and income support programs, and assisting clients with multimedia self-help tools;
- Planning, developing, facilitating and delivering workshops, and presentations and providing information to help clients develop their job search skills, prepare resumes and interview techniques;
- Having expertise in data entry to verify and enter client registrations; and
- A proactive attitude towards technology.

Typically, you would have obtained the knowledge and experience required to achieve the above through post-secondary training in the social sciences and/or have experience providing services that assist clients as they access training and employment programs, career resources and job search information and resources. Extensive knowledge of computer hardware and software processing applications and operation systems is a requirement for this position.