A Program Coordinator 2 Training and Development manager handles the learning and professional development of an organizations workforce. They can also be known as learning and development Managers.
- PC2 equip staff with the knowledge, practical skills, and motivation to carry out work-related tasks.
- PC2 either deliver the training themselves on floor or in house or arrange for a third-party trainer to do it.
- PC2 implement all participant tracking as required by the PC3 and train any participant consistent approaches designed by the PC3, and ensure all participant program plans designed by the PC3 are followed by the staff
- PC2 help with the ongoing, long-term improvement of employees' skills, enabling them to fulfil their potential within their organization.
- PC2 are required to be strategic rather than reactive, assessing the skills and knowledge within an organization and follow the PC3s lead as to what training is needed to grow and retain these skills.
Education and Experience
A recognized degree in Human Resource Management, or a suitable combination of experience and education.
Minimum of 2 years experience in facilitation and training, understanding the principles of adult learning.
Training and experience in Conflict Resolution, Negotiation and Mediation.
Training and experience in performance management.
Must submit to a criminal record check and vulnerable persons check upon acceptance of employment.
Duties:
Develop, implement, and monitor an effective employee orientation program.
Identify training and development needs within RCI through job analysis, appraisal schemes and regular consultation with other Senior Managers and ED
Ensure staff have the proper tools (physical, intellectual, ecological, etc.) needed to complete their tasks to the best of their ability.
Other duties as assigned by ED/PC3