Job Order Detail

Description

Essential Duties & Responsibilities

As a Field Technician your key responsibilities will include:

Adequately diagnose and repair heavy machinery / lift equipment as required by customers
Build relationships with customers, communicating a clear understanding of job scopes and repair requirements
Perform planned maintenance and safety inspections on a variety of material handling equipment
Conduct tasks assigned from the Dispatcher, maintaining communication and providing updates as needed
Prepare all required parts before visiting job sites
Actively communicate with the Parts department to ensure required parts are needed, including tracking orders and following up when required
Complete work order forms for assigned jobs
Adhere to warranty policies, and complete necessary warranty documentation
Report any safety incidents according to company policy
Maintain organized and tidy work environments
Maintain proper documentation as needed

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

Driver's license (required)
Provincial Heavy Duty or Automotive Journeypersons ticket, or 5+ years of proven experience in a related industry required
Relevant Red Seal Trade Certification preferred
Strong work ethic and a positive attitude
Ability to communicate effectively and professionally with external customers and internal stakeholders
Ability to travel to customer sites within the local region