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Tasks
- Supervise other workers
- Train other workers
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Greet people and direct them to contacts or service areas
- Provide customer service
- Supervise office and volunteer staff
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers