Job Order Detail

Description

The City of Swift Current is seeking an individual for the position of Customer Service Payment Clerk in the Finance Department. This is a permanent, full-time in scope position. This position reports to the Manager of Revenue & Collections and performs duties which include general data entry, customer relations and general accounting duties within the Finance Department. The Customer Service Payment Clerk is responsible for assisting the Utility Clerk, Tax Roll Clerk and the Financial Accountant.

Key program responsibilities include administering client and rate payer payment transaction activity, financial reconciliation of tills to payment receipts, preparing the cut off list for City Utilities and providing direction and support regarding client concerns and interactions.  

Basic Requirements:
-Grade 12, and completion of post-secondary in finance or accounting, or a related program, or the successful completion of the Local Government Administration Certificate; a combination of education and experience may be considered;
-Three (3) to five (5) years of experience in accounting, finance or business related functions;
-Previous cashier experience preferred;
-Knowledge of the principal practices and procedures of the Finance department as well as applicable legislation and regulations and related to the position;
-Proficient with windows-based computer applications and financial software;
-Strong customer service orientation with the ability to deal tactfully and courteously with the general public in person and over the phone in a fast paced environment;
-Ability to work independently and with a self-directed approach, as well as the ability to work well with multidisciplinary teams as well as all levels of staff and management;
-Superior interpersonal, analytical, and problem-solving skills with the ability to prioritize.