Job Order Detail

Description

Are you someone who thrives on delivering exceptional customer experiences and wants to work in a dynamic, supportive environment? Discovery Ford Sales is looking for a driven Appointment Coordinator to join our family permanently!

What We Offer: To the successful candidate, we offer a great benefits package that includes:
- Full Benefits Package
- Group Insurance
- Exclusive Employee Pricing on vehicles, parts, and services after probation.
- Family Pricing on vehicles for your loved ones.

What Youll Do: In this role, you will be the friendly face (and voice!) of our Service Department, helping our clients schedule their vehicle appointments and ensuring a smooth, first-class service experience. Youll work alongside our fantastic team, performing a variety of tasks to keep things running smoothly.

Key Responsibilities:
- Be the initial point of contact for all service inquiries, answering calls and emails with a smile!
- Schedule service appointments accurately and efficiently.
- Confirm appointments and follow up with customers on their service orders.
- Provide support to our Service Advisors and assist with other tasks as needed.

What Were Looking For:
- Stellar verbal and written communication skills.
- Customer service experience and a knack for making people feel welcome.
- Strong computer skills and attention to detail.
- Highly organized and self-motivated, with the ability to multitask.
- Someone who can work independently and as part of a team while quickly learning new systems.

Work Schedule: This is a full-time position, Monday to Friday, 8:00 am - 5:00 pm.

If you're ready to be part of a friendly, supportive team and bring your customer service expertise to the next level, wed love to hear from you!