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Tasks
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Set up and maintain manual and computerized information filing systems
- Provide clients with information
- Delegate work to office support staff
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
Personal suitability
- Flexibility
- Organized
- Reliability
- Efficient interpersonal skills
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