Job Order Detail

Description

Skills:

Excellent Communication Skills: Fluent in English and/or French with clear and articulate speech, active listening, and the ability to convey information effectively.
Customer Relationship Management: Building rapport and maintaining positivity during calls with clients.
Time Management: Effectively managing call times and follow-ups to maximize productivity.
Adaptability: Adjusting to different customer personalities and needs in real-time.
Product Knowledge: Understanding the products or services being offered to answer questions accurately.
Data Entry:  Accurately documenting interactions.


Job duties:

Call customers based on provided calling list and inviting them to events
Draft script provided
Send emails to those requesting
Register attendees for events
Leave messages as needed
Track calls in spreadsheet
Note interaction in internal systems
Call all registered attendees to remind them of the events 2 days prior
Other duties may include entering evaluation forms and other data into post-event call plans