Job Order Detail

Description

Performs accurate and complete vehicle inspections, diagnostics, estimates and repairs.
Completes and reviews repair orders and vehicle inspection reports with Service Advisors and explains any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
Provides quality workmanship to meet or exceed industry standards and performs tasks in compliance with industry flat rate time allowances.
Ensures that an unsafe vehicle is reported to management and the vehicle owner.
Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
Performs daily bay inspections in order to ensure shop neatness/cleanliness.
Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles.