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Competencies
1. Grade 12 or Grade 12 equivalent and Office Education Certificate or equivalent.
2. Typing ability minimum 50 w.p.m.
3. The ability to operate automated systems to input, store and retrieve information including IEIS, CPIC, SGI, Microsoft Office products.
4. Detailed understanding of CPIC data banks, policies and procedures to provide a comprehensive and reliable information service to clients and to minimize impact on audit errors. Must take and pass the CPIC training course.
5. The ability to use alpha, phonetic, and nine and ten codes for radio communication.
6. General knowledge of the Criminal Code, Highway Traffic Act and Bylaws.
7. The ability to access, query and retrieve and input basic information to IEIS.
8. The ability to understand and apply routing requirements and assignment procedures for incident reports and associated forms.
9. The ability to coordinate work schedules and time for maximum efficiency and productivity.
10. The ability to demonstrate attentiveness, meticulousness and exactness to detail particularly in high volume work situations.
11. Must be willing to work shifts on a rotating basis (days, evenings, nights and weekends.)
12. Ability to handle multi-tasking and remain calm under pressure.
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