Creating invoices for the work done by Technicians
Schedule, organize, and route work for optimum efficiency.
Manage incoming phone calls.
Generate, manage, and follow up on inbound lead sources and achieve individual and team sales goals.
Acquire new clients and generate revenue by offering solutions and closing business over the phone.
Receive and record client payments.
Prepare and manage client accounts with accurate data, contact information, updates, and activities.
Provide first person problem resolution for external and internal clients.
Deliver first class customer service while interacting with various co-workers, clients and vendors.
Complete special projects and other administrative duties as assigned.