Supervise and co-ordinate the activities of the other crew members.
Ensuring compliance with licensing, hygiene and health and safety guidelines.
Prepare reports and keep records of stock, repairs, sales, and wastage.
Plan and order ingredients and supply in advance to avoid any shortages.
Ensure food service and quality standards are met as per the franchise requirements.
Ensure customer satisfaction and gracefully handle customers' complaints or concerns.
Train the new staff members in standard operating procedures of the Franchise operation and ensure health and safety regulations are observed and followed strictly.
Establish methods to meet work schedules and improve employees.
efficiency.