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-Plan, organize, direct, control, and assess the operations of a restaurant, bar, cafeteria, or other food and beverage service establishments.
-Define the types of services to be offered and implement corresponding operational procedures.
-Recruit and train staff, ensuring effective onboarding and performance management.
-Create staff work schedules and oversee staff performance.
-Manage inventory, monitor revenue, and adjust procedures and pricing as needed.
-Address and resolve customer complaints while ensuring adherence to health and safety regulations.
-Negotiate with suppliers for food and other necessary supplies.
-Coordinate with clients for catering services or the use of facilities for events such as banquets or receptions.