Job Order Detail

Description

Service Advisor

Western Canada's fastest growing dealership is hiring! Energy Dodge is seeking a full-time Service Advisor to execute a range of customer service tasks. Applicants must have vehicle and vehicle knowledge. Minimum 1 year of experience required. Comprehensive benefits package and competitive wages provided. Working schedule Tuesday-Saturday.

Responsibilities:
Provide customers with excellent customer service.
Receiving vehicles from customers and performing a full walk around.
Upselling the service department.
Quoting parts and service estimates
Engaging with customers
Scheduling appointments
Answering incoming calls and performing outbound calls
Picking up and dropping off customers
Strong follow up and communication skills.
Process retail sales transactions.
Maintain housekeeping standards.
Maintaining service and records of all transactions.
Other duties as assigned.


At Energy Dodge we offer:
Industry leading wages and benefits
Comprehensive benefits package
Competitive, employer matched pension plan
Staff and parts service discounts
A supportive and fun team atmosphere


At Energy Dodge we love helping get our customers to where they need to be. As our Service Advisor, you will be crucial to helping our customers drive away feeling satisfied with their experience after every visit.


Requirements:
1-2 years of service sales experience in automotive or a similar environment.
Knowledgeable in technical tasks will be an advantage.
High school diploma or equivalent preferred
Ability to work both independently and as part of a team.
Excellent problem solving, attention to detail and organisational skills.
Excellent communication skills (written and verbal) and numeracy.
Knowledge in Fiat Chrysler Automobiles (FCA) would be an asset.


Email brendons@energydodge.com with your cover letter and resume