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Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Hire, train and supervise staff
- Address customers' complaints or concerns
- Establish work schedules
- Authorize payments by cheque
- Authorize return of merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Organize and maintain inventory
- Hire and train or arrange for training of staff
Supervision
- 3-4 people
Security and safety
- Basic security clearance
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Initiative
- Accurate
- Dependability
- Ability to multitask
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