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The suitable candidate will be able to perform the following duties:
Assist employees with the completion of pension and benefits application forms
Ensure completion of initial pension and benefits application at the time of hiring or transfer
Ensure accurate and timely processing of pension and benefits enrollment and changes
Liaise with insurance providers and pension administrators to resolve inquiries and discrepancies
Maintain up-to-date knowledge of pension and benefits regulations and industry trends
Monitor and ensure the timely payment of pension contributions and benefits premiums
Reconcile remittances and resolve any discrepancies in collaboration with the Payroll unit
Prepare reports on pension and benefits remittances for management review
Coordinate the disability application process for employees, including liaising with insurance providers and healthcare professionals
Collaborate with the Human Resources office to provide initial medical assessments for HR action
Ensure completion of required documentation and submission of disability claims in a timely manner
Provide support to employees throughout the disability application process and act as a point of contact for inquiries
Maintain accurate records of pension and benefits enrollment, changes, and terminations
Ensure compliance with data protection and confidentiality policies
Provide assistance and guidance on understanding pension and benefits programs and options
Collaborate with the HR team to develop and deliver employee education sessions on pension and benefits topics
The suitable candidate will possess the following qualifications:
Diploma in Human Resources, Business Administration, or a related field
Previous experience in pension and benefits administration or a similar role preferred