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The suitable candidate will be able to perform the following duties:
Provide assistance to upper management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in their absence
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions
Provide direction, guidance and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs
Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety and security regulations are adhered to and required standards are met
Oversee and assist in inventory management
The suitable candidate will possess the following qualifications:
Completion of high school and College/CEGEP/vocational or technical training required
Demonstrated service orientation required
Minimum of (5) years work experience in the groceries industry required
Minimum (2) years work experience in a supervisory role in a retail / supermarket environment required
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required