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Answer and direct phone calls
Organize and schedule appointments and meetings
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports
Order office supplies
Book travel arrangements
Provide general support to visitors
Provide information by answering questions and requests
Generate reports
Handle multiple projects
Prepare and monitor invoices
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
Organize travel arrangements for senior managers
Write letters and emails on behalf of other office staff
Book conference calls, rooms, taxis, couriers, hotels, etc.
Cover the reception desk
Maintain computer and manual filing systems
Handle sensitive information in a confidential manner
Reply to email, telephone, or face-to-face inquiries
Resolve administrative problems
Receive, sort, and distribute the mail
Answer telephone calls and pass them on or assist
Manage staff appointments
Maintain up-to-date employee holiday records
Greet and assist visitors to the office
Provide polite and professional communication
Implement clerical duties and administrative processes
Conduct data entry