Job Order Detail

Description

Job Description
SUMMARY:
Maintain excellent customer service and checkout area for prompt and accurate processing of the customer order.
DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customers PC Optimum Card during each transaction
Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum

MERCHANDISING

Ensures proper documentation completed with respect to customers receipt and return of goods
Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
Advises appropriate person regarding stock outs/shortages
Performs stock counts and orders for designated areas
LOSS PREVENTION
Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and merchandise
EXPERIENCE
Strong computer and register skills
Well organized with ability to record keep
Detail oriented
Ability to provide a proactive approach in customer service and problem-solving
Effective verbal and written communication skills
Ability to work independently
Ability to function as part of the team in a fast paced environment
Commitment to providing customer service
WORKING CONDITIONS
Ability to work flexible shifts which include nights and weekends