- Greet and welcome customers as soon as they arrive at the shop.
- Answer, screen, and forward incoming phone calls.
- Ensure the front of the shop is always tidy and presentable, with all necessary stationery and
materials (i.e. pens, forms, business cards, etc).
- Provide basic and accurate information in person, through email, and over the phone.
- Order front office supplies and keep an inventory of stock.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, shipping/receiving, etc.
- Tracking the incoming import inventory.
- Process accounts and incoming payments in compliance with financial policies and
procedures.
- Prepare bills, invoices, and bank deposits.
- Facilitate payment of invoices due by sending bill reminders and contacting clients.