Job Order Detail

Description

Radius Credit Union is currently seeking to fill the position of Technology & Banking Analyst. This position will be a full-time, permanent position to start immediately. Location of employment is preferred to be in Southern SK based out of any Radius CU branch, but may be flexible, depending on the candidate with potential to work from a remote location in SK.

Working directly with the Manager of IT, the Technology & Banking Analyst position will be primarily focused on providing support and service to all internal staff members at Radius, ensuring the effective and efficient co-ordination of technology services. The position will provide user support and manage various technology related business products and be an integral part of the administration of software applications. Develop and run routine reports  through programs such as cView, Crystal Reports, Doxim, and Excel etc. Participate in various technology related projects and coordinate the acquisition and maintenance of computer hardware to support the achievement of credit union goals and objectives.

Responsibilities include, but are not limited to, the following:  
Provide user support for Radius Credit Union banking systems and other technology systems as necessary.
Research, procurement and support hardware and software.
Testing, troubleshooting, and configuring of technology systems, including cloud-based systems.
In conjunction with third-party service providers such as C1, Celero & WBM, support and assist all staff in the use of technology in a manner that will enhance knowledge, build self-confidence, and improve productivity.
Co-ordinate IT incident resolution with third parties including monitoring, follow up and service tracking.
Take part in IT security including cybersecurity and act as a resource for the business continuity and disaster recovery process.
Will work as part of a team on all tech-based services such as RCUs online banking & mobile banking app and banking system.