Job Order Detail

Description

SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Senior Customer Service Representative (Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes?

Passion for fitness
Strong communication and customer service skills
Peak attitude
Multi-tasking guru
Strong planning and organization skills
High School diploma, or working on completion
CPR certification required within 3 months of employment
Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What will you be doing?

Motivate and encourage the members to meet their fitness goals
Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
Handle member questions and concerns with courteous and professionalism
Book appointments to accommodate members needs
Have knowledge and ability to sell and answer questions regarding memberships and other services
Adhere to and promote monthly marketing
Manage club supply inventory and place orders
Track equipment maintenace and repair logs
Run club errands and conduct bank runs
Plan and organize club events

What's in it for you?

Ongoing training and development to ensure a long and successful career path
Unlimited growth potential in sales and management
Rewards through monthly incentives and contests
Fun and energetic atmosphere to come to every day!