Job Order Detail

Description

The I.T. Technician is directly responsible to the Information Technology Manager.  He/she will provide technical support for the Prince Albert Catholic School Division. Without restricting the generality of the foregoing, the I.T. Technician (Level 2) shall be responsible for the following:

Assist and support all staff and students with the use of computers and associated technologies.
Install and configure computers and peripheral components.
Perform troubleshooting to diagnose and resolve problems.
Perform installation and upgrades of network infrastructure.
Install required software in computer labs and offices.
Assist with the installation, configuration and support of the Windows Server environment.
Possess a strong knowledge of Active Directory and group policy.
Ensure security and privacy of networks and computer systems.
Repair and maintain the school divisions computers and associated technologies.
Provide support for mobile devices.
Maintain documentation regarding the work/changes performed.
Help support assistive technology requirements (both software and hardware).
Provide Help Desk support to P.A. Catholic Schools technology users.
Report on a weekly basis, the status of issues/concerns/requests from school division personnel.
Attend any relevant in-service, meetings, workshops, or training opportunities at the request of the Information Technology Manager.
Perform all other duties as assigned by the Information Technology Manager.