Required Experience:
o Must be an expert in administering Business Intelligence platforms Amazon QuickSight and IBM Cognos Analytics
o Experience with Amazon QuickSight, AWS DataPipeline, AWS CodePipeline, Python, BOTO3 SDK, TypeScript, Git
o 10+ years of BI experience.
Required Skills:
o Good knowledge on AWS service offerings and their architecture
o Must have SQL experience to troubleshoot issues at the query level.
o Work with Scrum teams & analytics support teams for maintaining consistent uptime.
o Experience working with vendor customer support on issue resolution.
o Good understanding of ODS/EDW and Content Deployments in BI tools.
o Ability to work independently to determine methods and procedures on new assignments. Receives no instruction on routine work, general instructions on new assignments.
o Availability to work after hours and/or weekends and on-call, as specified by supervisor.
o Must possess a proven track record on business intelligence project delivery and demonstrate exceptional business acumen, strong customer service, communication, and interpersonal skills.
Description of Duties:
o Serves as a first line of support for technical issues relating to BI Platforms
o Write typescript and python code to build utilities using BOTO3 API calls
o Analyse AWS CloudWatch/CloudTrail logs to extract audit findings
o Work with AWS Support to resolve any critical issues
o Monitors and maintains application security and access requests.
o Provides support to reporting communities / power users
o Works with business partners to plan new or upgrade existing BI infrastructure
o Design, Install and maintain reporting infrastructure for the enterprise data warehouse and other reporting environments
o Plan Upgrades and enhancements of BI environments with the assistance of product architects
o Knowledge on third party administration product called BSP MetaManager is nice to have