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As Administrative Assistant for this well-established non-profit organization, you will provide administrative support to the managers and employees, plus serve as liaison between the staff and the public.
Responsibilities:
- General Reception support answer calls, answer general questions, transfer calls and relay messages.
- Serve as the contact person with clients utilizing the organization's services.
- Schedule participants in training classes and handle registration payments.
- Prepare correspondence, photocopy, and file various materials and supplies related to the assigned training programs. Word processing, data entry of information (using Access) and record keeping.
- Prepare, record, and track invoice payments associated with service programs.
- Process incoming/outgoing mail, faxes and packages.
- Monitor and keep track of staff schedules
Education:
- An office education certificate, diploma or related training is an asset.
Experience:
- 2 to 3+ years office experience (intermediate level).
Computer:
- Int-Adv knowledge of Word and Excel.
- General database exp is required, ideally in Accsess.
Personality/ Desired attributes:
- A professional and courteous demeanor. Stellar customer service/phone skills.
- Organizational and administrative skills.
- The ability to operate independently with minimal direction.
- Strong interpersonal and communication skills including tact, diplomacy and discretion.
- Team focused, a person who likes to support and help a team.