Job Order Detail

Description

The Academy of Music is currently searching for the right person to join our admin team in a dual-role capacity, primarily as front desk personel who also holds retail/store responsibilities.

The Academy of Music is a music school, as well as an instrument retailer, venue, and community hub. Our admin team organizes and manages all school and lesson operations for our teachers, and we are interested in adding a few more shifts to our existing schedule to allow our staff a bit more flexibility. At the same time, we are seeking to invest new energy and direction into the retail side of our business. We are looking for a responsible, focused, and detail-oriented individual who shares our passion for music, community, and creativity.


Job duties would include:
-corresponding with potential and existing clients
-booking lessons and managing our instructors schedules in our scheduling system
-managing client accounts including processing payments and communicating lesson policies
-cashing out and opening/closing duties
-learning our retail inventory (instruments, accessories, music books, and rentals) and helping to form and implement our sales and ordering strategies
-contributing to the planning and implementation of our online store
-assisting customers with instrument rentals and purchases
-assisting with keeping the office space, store, washrooms, and staff area tidy

Applicants must also be comfortable and willing to learn our internal scheduling software, Slack for keeping in communication with our instructors, and Sage Accounting for our retail Point of Sales.

Fulltime, specifics of the schedule are open to discussion; we are open Monday - Friday, 1:00pm - 9:00pm, and Saturdays 9:00am - 5:00pm. Preference will be given to those who are willing and able to work on Saturdays.

Position will start when the right candidate is found; ideally training hours beginning mid to late June, 2024.