Job Order Detail

Description

Summary
Performs basic diagnostics, repairs and reconditions customers equipment, pre-delivers new equipment for sale as well as reconditions used equipment for the dealership.  Maintains and operates all shop machines and tools.

Competencies
Commitment to Health and Safety - Works in compliance with all applicable health and safety legislation and established policies and procedures.
Communication - Expresses and transmits information with consistency and clarity.
Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out the cause, in order to solve. Use logic and analytical methods to come to a realistic solution.
Teamwork - Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.
Attention to Detail  Attends to details and pursues quality in the accomplishment of tasks.
Time Management  Balances a myriad of tasks; prioritizes duties as needed.

Job Duties
Reconditions and repairs machinery and equipment assigned for repair by the Service Manager.  Diagnose trouble and plan methods in sequence of performing work required in a timely manner.  Make sure all safety equipment is in order.
Meet with customers to discuss the repair of the equipment in for Certified Maintenance Inspection(CMI).  This involves doing the actual walk around with the customer prior to repairs.
Pinpoint problems by discussing equipment operation with customers, visually checking and listening to machinery in operation, and using testing equipment.
Take defective units apart and repair or replace broken, worn-out or faulty parts, reassemble, adjust, lubricate and test repaired units.
Performs basic agricultural equipment diagnostics and determines what repairs are needed, if required.
Performs other related service work as requested by the Service Manager  customer clinics, demos, new customer equipment orientation, etc.