Job Order Detail

Description

Under the general supervision of the Retail Store Manager, the role of an Event Team Member is to provide exceptional guest service by communicating effectively and creating the ultimate shopping experience for fans. An Event Team Member is responsible for connecting and engaging with guests by sharing product knowledge and speaking sincerely about the Regina Pats Hockey Club, organization, and community.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

- Interact and engage with guests to provide an enjoyable shopping experience
- Share product knowledge and provide recommendations based on guest feedback and inquiries
- Attend to guest and/or store needs
- Provide accurate and timely guest interactions
- Process sales transactions using the provided Point of Sale system
- Contribute to a welcoming and inclusive store environment for all guests and team members
- Perform product presentation tasks and cleaning tasks, while adhering to store policies, and maintaining a safe work environment
- Perform work in accordance with applicable policies, procedures, laws, and regulations
- Other duties as required, including Game Day Events and Community Events

Required Skills:
- Previous sales experience is preferred
- Ability to work independently in a fast-paced environment
- Able to sit, stand, reach, bend, lift, carry, and move for job responsibilities
- Strong verbal communication skills
- Ability to work events that may include days, nights, weekends, and occasionally holidays