Job Order Detail

Description

POSITION AUTHORITY:
- Responsible for the provision of direct services and support to the residents of the Centre
- Responsible for the provision of support and referral to persons who phone on the Crisis Line and on the Centre line
- Answers directly to the Shelter Coordinator

CONFIDENTIALITY:
- Shall maintain confidentiality regarding the residents, staff, Board and Business matters

DUTIES/CRITICAL FACTORS:
Responsible for:
-determine the eligibility of clients
-Providing support and non-judgmental listening in the areas of problem-solving, decision-making, and mediation by telephone and in person to residents, former residents and potential resident women
-Assessment and case planning
-providing advocacy and referral services as required
-coordination of resident appointments and transportation needs
-ensuring the security and protection of families in the Centre
-conducting group work in the Centre
-assisting with resident relocations
-providing transportation for children to and from school when necessary
-organizing house meetings with the residents
-Maintaining records, reports, and forms
-attend scheduled staff meetings
-participating in the development of policies regarding day to day operations
-participating in the orientation of new shelter workers and casual staff
-competent coverage of the crisis line and all procedures associated with it
-day to day maintenance of the Centre
-perform other duties as assigned by the Executive Director in regards to the care of the residents and the effective functioning and maintenance of the house
-good interpersonal skills
-good communication skills
-must be able to cope with stress
-must be in good physical health
-must be a good role model
-must be able to pass a Vulnerable Sector Check
-must have a valid driver's license
-must be able to work shifts
-Post-secondary ed. preferably in Social Work or equivalent would be an asset
-Cree or Dene language would be an asset