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The Role - Customer Service Sales Representative (CSSR)
Welcome everyone in a courteous, friendly and professional manner while providing exceptional customer service
Create relationships with customers in order to provide customized service and relevant product information that meets their needs
Behave as an ambassador to F/N Cannabis Co community-focused mandate and remain open to on-going feedback, training and education
Responsible for cash handling, cash outs and correctly using our Point of Sale system
Uphold all protocols for safety and security, including IDing guests
Work with the team and management to maintain a clean, organized and efficient location
Stay up to date on all staff communication to ensure accurate understanding of specials, products, policies and procedures
The Position
Flexible availability required, including nights and weekends
19+ years of age and legally able to work in Canada
All employees are required to enroll in the Province of Saskatchewan CannaSell SK Qualification and complete a criminal record check
Excellent interpersonal skills that make others feel welcome and heard
Able to work productively and non-judgmentally within a small space in an inclusive, team-oriented environment
Strong integrity, judgement, and proactive management of time
Quick learner with a strong desire to gain more experience and knowledge
Cash handling and customer service experience is required
Strong cannabis product knowledge is an asset but willing to train