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Hire, tain and schedule positive individuals ensuring excellent customer service.
Motivate, encourage, and challenge store cashiers.
Promote and resolve customer complaints, in a timely and professional manner.
Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
Maintain quality brand image standards as pass evaluations.
Supervise, and discipline all store employees including supervisors.
Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
Complete daily paperwork and computer entry in a timely manner as established by management.
Monitor cash over/short, inventory shrinkage, and drive offs daily.
Conduct Store meetings as needed with employees. ( A minimum of one monthly)
Have the physical ability to perform all duties of a store cashier regularly.
Communicate and perform all price change request, mark downs / ups.
Enforce all Safety and Security Issues and report any and all unsafe conditions.
Conduct regular safety and Security Meeting and document with employees attending signatures.
Report and process all employee and/ or customer incidents or accidents following company procedure.
Essential Skills
- Document use
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Significant use of memory
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Cashiers
Specific Skills
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Authorize return of merchandise
- Assign sales workers to duties
Ability to Supervise
- 5 - 10 people
Own Tools/Equipment
- Computer
- Printer
- Cellular phone
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