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Position Summary
Accountable for financial and non-financial business results through effective management and execution of their assigned departments (see below). In partnership with the General Manager or Sales Manager, responsible to develop and implement a comprehensive sales strategy. Actively manages the attraction, orientation, retention and succession planning of associates. Evaluates, coaches and provides high quality instruction to direct reports. Manages daily performance of direct reports and ensures ongoing performance growth and development.
A Volume Technology Sales
C, D, H Volume Technology Sales, Sales Support, Aisles and Receiving
E Volume - Receiver, Sales Area Reps, Sales Area Associates, Customer Service Reps and Copy Reps.
Primary Responsibilities:
SALES MANAGEMENT
Maximizes sales growth in their departments.
Takes opportunities to identify and grow new business opportunities and prospects.
Supports an environment of risk taking and innovation to drive sales.
Actively engages in the business planning process to achieve business results.
Sets strategies, sales goals and targets for their departments and communicates to associates. Ensures team understands connection between store financial success and bonus programs.
Responsible for the score card results in their departments.
Leverages and develops the sales capabilities of associates by using current selling techniques and company programs.
Leads, promotes and coaches selling and cultivates an inspired selling culture with associates.
Models, promotes and holds others accountable for customer service excellence.
Takes ownership for the customer service resolution process in their departments.
GENERAL MANAGEMENT
Responsible for the supervision and development of direct reports.
Manages the coordination and execution of their departments and maximizes productivity.